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Contract:
The client’s approval for work to commence either
verbal or by email etc. shall be deemed a contractual
agreement between the client and I4SITE. Approval for
the work to commence and payment of any advance fee indicates
that the client accepts the terms and conditions outlined
in this document.
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Clients
Responsibilities with Regard to Copyright: In situations
where the client provides images, text, animations or
any other content for their website they are legally responsible
for ensuring that this material does not infringe any
copyright. Certain images provided by I4SITE in the construction
of the website may have been purchased under licence from
stock image suppliers. These images are generally only
licensed for use on a single website and may not be used
in publicity material. The website owner is legally responsible
for ensuring that this does not happen. If you wish to
use any images from the site for other purposes please
contact us for clarification.
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Domain
Name Registration Charges: All third party costs arising
from the registration of a domain name shall be invoiced
to the Client by I4SITE. We recommend that clients allow
us to register their domain name(s) so that we have administration
rights of them.
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Search
Engine Promotion: I4SITE is not responsible for the client’s
on-going web site promotion. Should the client require
the site to be promoted on an ongoing basis a separate
contract must be agreed. The order in which websites are
ranked in the natural search results is controlled by
the search engines. While we can optimise your site for
this we are unable to make any guarantees about the success
of any search engine promotion activity.
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Cancellation:
Should the client wish to cancel at any point during the
process they shall remain liable for the work that has
taken place and shall be invoiced accordingly.
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Failure
to Provide Required Website Content: To remain efficient
I4SITE must ensure that work we have programmed is carried
out at the scheduled time. On occasions we may have to
reject other work and enquiries to ensure that your work
is completed at the time arranged. This is why we ask
that you provide all the required information in advance.
On any occasion where we cannot progress your website
because you have not provided the required information
when you have agreed to do so, and we are delayed as result,
we reserve the right to impose a surcharge of up to 15%.
If you agree to provide us with the required information
and subsequently fail to do within four weeks of project
commencement we reserve the right to close the project
and the balance remaining becomes payable immediately.
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NOTE:
Text content should be delivered as a Microsoft Word (or
similar) document with the pages in the supplied document
representing the content of the relevant pages on your
website. These pages should have the same titles as the
agreed website pages. Contact us if you need clarification
on this.
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NOTE:
Photographs should be delivered in *.jpg format and graphics
should be delivered in*.gif or *.png format. All information
delivered must be suitably labeled.
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Conceptualising:
Conceptualising is the process of producing website concepts
for clients. Concepts can include site mock ups, graphics
and design proposals. You should ensure that you let us
have your preferred colour scheme, company logos and specific
design requirements beforehand. You can show us another
website that you like as an example of what you require
to assist us with your design.
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Quotations:
The price quoted to the client is for the work agreed
on the quotation only. Should the client decide that changes
are required after work on the website commences, then
we will accept these changes with the provision that additional
charges may have to be negotiated.
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Advance
Payment: For project over £1,000 an advance of 50%
of the total cost of the project is required before work
can commence. After work commences this is non-refundable.
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Payment
terms: Payment is currently accepted by cheque in UK Pounds
Sterling, unless otherwise agreed. If your cheque is returned
by the bank as unpaid for any reason, you will be liable
for a "returned cheque" charge of £25.
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Credit
Card Payments: We currently do not accept Credit card
and Debit Card payments.
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Payment: Payment of any balance will be due within 14
days of final invoice date. Full publication of the Web
Pages may take place only after full payment has been
received. Any material previously published may be removed
if payment is not received. When this occurs a minimum
charge of £50 will be required to have the site
restored.
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Late
Payment: Accounts that have not been settled within 7
days of our final reminder will incur a late payment charge
of 10% of the amount outstanding. You will also be charged
statutory interest of 8% above the reference rate (fixed
for the six month period within which date the invoices
became overdue) pursuant to the late payment legislation.
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Initial
and Future Support: The website is provided to and accepted
by the client as a fully functioning, completed work.
I4SITE's annual fee provides clients with one year of
website hosting with on-line (e-mail) technical support
and limited design support i.e. updates to minor errors
and omissions. Major redesigns are subject to separate
quotation. No guarantee of future support is given unless
our annual invoice is processed to the agreed timescales.
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Future Site Problems: Unfortunately malicious software,
spyware, viruses and website hacking are facts of life
on today’s Internet. It is highly unlikely that
these will affect your website, and I4SITE will endeavour
to protect it from this as much as we can during its creation.
We cannot be held responsible for problems that develop
on completed sites as a result of illegal activity.
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Compliance
with Ecommerce, Accessibility or Other Regulations: We
design websites in accordance with the client’s
specifications. It is the client’s responsibility
to ensure that the website and its content comply with
standing regulations. We cannot accept responsibility
for any failure to comply with regulations related to
accessibility, selling online or those related to a specific
business or trade. We can research this on the client’s
behalf upon request, but in any business where complex
compliance issues exist we recommend that the client takes
legal advice from their company lawyer.
By
agreeing to these terms and conditions your statutory
rights are not affected.
I4SITE
reserves the right to change or modify any of these terms
or conditions at any time. Should clarification of any
of the above be required please contact us.